Delete your Wellonis account

Delete it yourself (fastest)

1. Log in on the website or in the Wellonis app.
2. Open Settings (members: Account; coaches: Settings).
3. Scroll to Delete account, type DELETE and confirm.

Your account is deleted straight away.

Can't log in?

Email hello@wellonis.com from the email address on your account, with the subject “Delete my account”. We confirm it's you and delete the account within 30 days, usually much sooner.

What is deleted

Your login, profile, body and health details, photos, community posts and comments, uploaded documents, coaching profile and packages.

What we have to keep

Records of payments, refunds and coach payouts are kept for 5 years because tax law requires it, without your profile attached. Messages you sent to another person may stay in their inbox. See our Privacy Policy for details.

Payments in progress

If you have a coaching purchase still in progress (or, for coaches, client payments not yet paid out), finish it or contact us first so nobody loses money. Then you can delete your account.