Complaints

Raise a complaint or dispute with Wellonis.

Wellonis reviews platform complaints using available account, request, support, report, message and moderation records. Do not use this page for emergencies or medical advice.

Provider conduct or scope concerns
Member conduct or unwanted contact
Support request follow-up
Billing, refund or cancellation concern
Community moderation outcome
Document or verification review concern
For pain, injury, illness, mental health concerns or emergencies, seek qualified health practitioner advice or emergency services.

Submit a public complaint

Use this for marketplace, provider, moderation, refund, cancellation or platform complaints. Logged-in users should include their account email.

Do not include medical records, diagnosis details, injury images, blood tests, children's data, passwords, payment card details, or emergency information.